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| Genie Backup Manager Professional V8.0 | 
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| From: Genie-soft
Category: Software
Buy New: $69.95
Avg. Customer Rating:  4 reviews
Sales Rank: 3415
Media: CD-ROM
UPC: 821935200224
ASIN: B000WF100C
Availability: Usually ships in 3-4 business days
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| Features:
| • | Complete Disaster Recovery | | • | Integrated Open File Backup Option | | • | Enhanced Online Backup Integration | | • | Scheduling Capabilities | | • | REV Support (Exclusive disaster recovery supported) |
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| Editorial Reviews:
Product Description
GBM Pro is a simple yet robust backup solution that enables users to backup and restore reliably. It allows users to backup their data to virtually any storage destination and uses Windows Explorer style file/folder selection. Genie Backup Manager Pro V8.0 provides premium security with multilevel AES encryption to prevent from unauthorized access, and employs a 128-Bit Secure Socket Layer (SSL) for online data transmission. Equipped with Windows Vista compatible disaster recovery feature, it guarantees business continuity by backing up your critical system files and offering faster and easier recovery without the need for MS Windows installation CD, through a clear cut wizard-based interface. GBM Pro V8.0 delivers high reliability as it packs everything under one roof by providing a built-in open/used files backup agent together with an easy-to-use smart interface for a full featured solution to small and medium businesses. Version 8.0 added the ability to create Disaster Recovery Bootable
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| Customer Reviews:
 Buyer Beware-Flaky Genie Inside November 20, 2008
7 out of 7 found this review helpful
After searching the Web for a RELIABLE backup program for my computers, I thought I'd found the answer in Genie Soft.
I'm a recording engineer and have very large amounts of data representing hundreds of thousands of dollars worth of paid work from clients. Needless to say, a RELIABLE backup is of paramount importance.
After running a backup using 37 DVDs, I decided to verify file integrity prior to deleting files off my system to free up space...boy, I'm glad I did!
To my horror, the "Genie" magically omitted 25% of my files from the backup - they FAILED to backup! When I contacted customer support (in all fairness, they were responsive), here's a portion of the e-mail (word-for-word) that I received:
-It is not recommended to backup system file (registry folder, program files, and windows folders) using regular backup schemes.
-Please note that it is not recommended to backup this much data to CD/DVDs.
WOW. I thought this was a backup program and the purpose of it was to backup files...all files and not just ones they deem necessary. Too much data? I swear I didn't see any limitations on data amounts in their glowing product literature. I guess the "Genie" can only grant 75% of your wishes.
If you're still tempted to rub the lantern, be warned, you may not like what comes out.
To get results ask for you money back August 25, 2008
6 out of 7 found this review helpful
I purchased Genie Backup Manager Professional V8.0 in CD form. It came with the holder smashed and the disc cracked. Several e-mails later a new disc was sent out. This one was received intact. I loaded the program and was never able to get the program to run without fatal errors. Their customer serve could only come up with lame suggestions on how to fix the problem. I then requested my money back. That got their attention. Some 20 hours of testing and many e-mails back and forth found the problem. The files were too big for the file system. The problem is that customer service claims the program flags this fault. It did not on at least 20 different backups. Genie is the most versatile backup program I could find but not without it bugs. When you do not get satisfaction from customer service ask for you money back. It is the only way to get their attention.
 Great backup July 5, 2008
6 out of 7 found this review helpful
Running under vista. Works great - very easy to set up. No crashes, no glitches.
 Crashes & Burns May 30, 2008
14 out of 18 found this review helpful
I used the "try before you buy" option and that worked out satisfactorily - enough so, that when I learned I would have to install a new hard drive - I opted the "buy" and paid the price - since that time, the product will not run and continually crashes. While I was a prospective customer, I got immediate help. Now that I am a customer, I get mediocre to no help. I must wait 24 hours each and every time to respond why their product doesn't work - all I get is pointed to a knowledge base without answering my questions. The product won't work, and I can't get help in time since my drive's going out - at this point, I think I want my money back.
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